How do printer manufacturers improve the efficiency of after-sales maintenance?

are a type of coding equipment in the identification industry. As a company that develops, produces, manufactures, and sells coding equipment, inkjet printers are obliged to provide users with high-quality and efficient after-sales maintenance services. Today, we take the brand small character inkjet printer as an example to share how some manufacturers can improve the efficiency of after-sales service. 1. The establishment of a 24-hour after-sales service line. , especially small character inkjet printers, have a very wide range of applications. Many commodities we usually see in supermarkets, such as food, beverages, snacks, oil, soda, biscuits, etc., will have production dates, The expiration date, batch number, brand specification and model are identified, and the coding methods of many products are formed by small-character coding equipment in batches on the manufacturer's assembly line. Therefore, the customers facing the printer are also very diverse. Various manufacturers of building materials, electronics, food and beverages are all located in different locations. If you want to quickly solve the problems encountered in the production work, the first choice is to let The on-site operator or the person in charge of identifying the equipment calls the manufacturer or supplier to give instructions, understand the problem, figure out the problem, and deal with it step by step. A dedicated 24-hour after-sales service hotline will handle all kinds of problems encountered by customers during use without stopping the machine. 2. Establish SOP for emergency handling of problems. Establish preventive measures and handling methods. According to the cij printer instructions, you can write corresponding troubleshooting methods, so that users and employees can perform step-by-step operations in accordance with procedures, reducing the time for inquiries and consultations, and processing quickly Common minor problems, such as nozzle clogging, poor printing and other simple situations, by repeatedly cleaning the nozzle, cleaning the surface of the nozzle deflection plate and the recovery tank components to keep clean and then open again, the steps are simple and reliable, suitable for beginners to deal with emergency problems. 3. Establish a preventive maintenance mechanism. Many of the problems with the cij printer are caused by improper operation or improper maintenance, resulting in long-term cij printers that have not been cleaned or replaced with filters, which caused a lot of impurities to precipitate, resulting in blockage of ink channels, clogged nozzles, and poor printing. And other issues. It is very important to establish a preventive maintenance mechanism. According to the operation manual of ordinary small-character inkjet printers, the machine is usually required to be maintained between 3000-5000 hours of use. The first is to clean the ink circuit of the whole machine and then to replace it. Brand-new filter (depending on the model and brand, there are two specifications of three-piece set and four-piece set). Finally, new ink is added and opened for use. This has the advantage of prolonging the service life of pressure pumps, solenoid valves and other hardware. The ink path maintains a clean, low-impurity state, bringing a more stable, reliable, clearer, and more beautiful printing effect.

With more than 20 years of service experience in the coding and marking equipment industry, with a large customer base and user experience feedback, each new machine will undergo a lot of stability every year and before it is released. Test to ensure the reliability of the machine. In terms of after-sales service, the service policy system of life-long maintenance will try our best to improve and extend the warranty time, improve the efficiency of after-sales service, and make customers purchase and use more worry-free.

Collectively, the effect of cij printer on industrial society has been to eliminate expiry date printing machine and drastically reduce the time long associated with date printing machine.

LEAD TECH Technology Co., Ltd. endeavors to be valued as an industry leader in client satisfaction, sales growth, product performance, financial strength and profitability.

But loyalty programs aren't just a boon for customers – Leadtech Coding gets access to tons of valuable data for opt-in marketing campaigns.

As the manufacturing procedure of cij printer becomes more regulated, the costs to businesses will increase and the workforce will suffer as a result.

Innovative technology helped us produce a strong, reliable product as cij printer for customers, offer superior quality and dependability to our customers, and scale at a quicker pace.